General Terms and Conditions
The following General Terms and Conditions (GTC) apply to orders from BIOMAZING:

1st provider
Trade Name: BIOMAZING
Property of BIOMAZING GmbH
Ruessenstr. 6
6340 Baar
Switzerland
Phone: +41 78 608 6447
Please get in touch with us here.

2 Our offers and prices: Our offers are generally valid, the prices are shown in CHF and include the statutory Swiss VAT and remain valid until the next offer is issued. Errors and price changes excepted. No minimum quantity surcharge or minimum order quantity. The shipping costs correspond to the shipping costs stated in the webshop.

3. terms of payment Payment can be made either by Twint, Paypal, prepayment or credit card (Visa, Mastercard).

4. delivery times The delivery time is usually 1-5 working days from the order date for items from stock, as quickly as possible for items not from stock. This does not apply to items whose delivery time is expressly stated otherwise in the shop. These are approximate values and in no way constitute grounds for claims for damages.

5. delivery international Orders placed on the biomazing.ch website will only be dispatched to Switzerland or Liechtenstein.

6. resignation BIOMAZING is entitled to withdraw from the purchase contract if a supplier of BIOMAZING is unable to deliver. BIOMAZING will immediately inform the customer of the unavailability of the ordered goods and will immediately refund any payments already made by the customer, or possibly a partial or subsequent delivery will be made. In the event of a significant delay in delivery, the customer has the right to cancel the order if he does not wish to switch to an alternative product.

7. right of cancellation

7.1 Exercising the right of cancellation
7.1.1 You have the right to cancel this contract within fourteen days without giving any reason. Please note that only unopened goods can be returned. Products from the discounted range are excluded from cancellation. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods (or, if several goods have been ordered and delivered separately, the last goods).

7.1.2 In order to exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. e-mail, a letter sent by post).

7.1.3 In order to comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the expiry of the cancellation period to the address given under point 1 of the GTC

7.2 Consequences of cancellation
7.2.1 If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

7.2.2 In the case of purchase contracts in which we have not expressly offered to collect the goods ourselves in the event of cancellation, we may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

7.2.3 You must bear the direct costs of returning the goods.

7.2.4 You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the quality, properties and functionality of the goods.

7.3 Execution of the return/cancellation
7.3.1 The unopened goods in their original packaging can either be sent back to the returns address within the cancellation period or returned personally by the customer by declaring their cancellation. If you do not return the goods in full, including all accessories, compensation for lost value may be claimed.

7.3.2 The goods must be returned in packaging suitable for shipping.

7.3.3 The return address to be considered for your return is:
BIOMAZING
%Return
via brione 73
6648 Minusio

7.4 The right of cancellation does not apply to the following contracts:
7.4.1 Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery

7.4.2 Contracts for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature

8. reservation of title The goods remain the property of BIOMAZING until payment has been made in full.

9. data protection The protection of your privacy is of the utmost importance to us. We naturally comply with the statutory provisions on data protection. You have the option at any time to request information about the data stored about you (scope, purpose) or to request its deletion. You can also see this data in our shop under "Your account". For more information, please refer to our privacy policy: shop.biomazing.ch/data-protection

10. final provisions
10.1 These General Terms and Conditions and the use of the online shop are subject to Swiss law to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Baar.

September 2019